Frequently Asked Questions
How far is the hotel from the town center and from the bus station?
The Hotel is located in the center of Sanlúcar, 350 metres from the beach, 200 metres from the city center and 100 metres from the bus station (approximate distances).
Does the hotel provide transfer from the Station and / or Jerez de la Frontera Airport to the Hotel?
If you request it, we can inform you of the means of transport available. The taxi service is always under availability.
The bus and train station in Jeréz de la Frontera are joined together and from here, there is easy access to Sanlucar by bus. There is a train that connects the airport and the train station in that city.
How to get to Sanlucar de Barrameda and the hotel?
If you are coming from Seville, or the rest of Andalusia, you will find all the information on the website www.hotelguadalquivir.com in Contact and Location.
In addition, upon arrival in Sanlucar there is signage indicating where the hotel is located.
To configure our location on your GPS device you can enter "Sanlucar de Barrameda (Cádiz)" in the search field, or our coordinates in the corresponding section:
NORTH
36o 46 ́ 51 ′ ′ NW
7o 38 ́ 42 ′ ′ W
Does the hotel have parking?
You can load and unload your luggage in front of the hotel door. Underground parking is available next to the hotel, with special rates for our guests.
Check-in and Check-out policy?
Check in: From 1:00 pm during low season and from 2:00 pm during peak season. If possible, we can provide access to the room before 2 pm.
Check out: Before 12:00 noon.
If you want to postpone your check-out, cconsult the reception for availability and options.
The Hotel is located in the center of Sanlúcar, 350 metres from the beach, 200 metres from the city center and 100 metres from the bus station (approximate distances).
Does the hotel provide transfer from the Station and / or Jerez de la Frontera Airport to the Hotel?
If you request it, we can inform you of the means of transport available. The taxi service is always under availability.
The bus and train station in Jeréz de la Frontera are joined together and from here, there is easy access to Sanlucar by bus. There is a train that connects the airport and the train station in that city.
How to get to Sanlucar de Barrameda and the hotel?
If you are coming from Seville, or the rest of Andalusia, you will find all the information on the website www.hotelguadalquivir.com in Contact and Location.
In addition, upon arrival in Sanlucar there is signage indicating where the hotel is located.
To configure our location on your GPS device you can enter "Sanlucar de Barrameda (Cádiz)" in the search field, or our coordinates in the corresponding section:
NORTH
36o 46 ́ 51 ′ ′ NW
7o 38 ́ 42 ′ ′ W
Does the hotel have parking?
You can load and unload your luggage in front of the hotel door. Underground parking is available next to the hotel, with special rates for our guests.
Check-in and Check-out policy?
Check in: From 1:00 pm during low season and from 2:00 pm during peak season. If possible, we can provide access to the room before 2 pm.
Check out: Before 12:00 noon.
If you want to postpone your check-out, cconsult the reception for availability and options.
Does the hotel have any insurance policy?
The hotel has a Civil Liability Insurance to cover our guests for incidents happened in the hotel facilities.
Do you offer smoking rooms?
The rooms are non-smoking but we offer rooms with a terrace for smokers. Subject to availability.
Can I get an upgrade on the reserved room upon arrival?
Yes. If there is availability and with a supplement that will be informed by the receptionist.
What TV channels do the rooms have?
Local and International Channels via DTT.
* Movistar + football
Where can I store my valuables?
Many rooms have a safe deposit box. We also have a general Safe at the reception where you can leave your valuables upon arrival.
Is there good mobile phone coverage in the hotel?
Both the mobile phone coverage and wifi are excellent.
Do you have WiFi in the hotel?
It is free and available in all hotel facilities. The password will be provided at the reception.
Cancellation Policy
Check our website for cancellation policies according to dates.
Is there a children's menu for the little ones?
We do not have a children's menu but we can offer suitable dishes for children.
I have read that there is a pub on the 11th floor of the hotel with terraces and spectacular views of Sanlucar, National Park, Rio and Atlantic Ocean. What is the opening hours?
It can be visited between 3:30 p.m. and 12.00 midnight from Sunday to Thursday and until 03:00 a.m. on weekends. In peak season, you can enjoy it every day from 3 pm until 3 am in the morning.
What meal options does the Hotel offer if we have not booked them?
Breakfast buffet at the Restaurant from 07:30 am to 10:30 am or the breakfast of your choice at the Central Station Café from 8 am.
Lunch in the dining room: (Menu) from 1:30 pm to 3:30 pm. Dinner in the dining room: (Menu) from 8:30 pm to 10:30 pm.
In our Central Station Tavern: Lunches and Dinners, Menu and à la carte with portions, selected meats, hamburgers, salads, etc.
Can I change the booked dinner for lunch?
Yes, only if you inform the Reception one day in advance before 8:00 p.m.
Can I eat a la carte if I have booked the Full Board or Half Board?
Yes, you must pay the price of the dishes you request.
My stay coincides with a birthday / anniversary, can you organize anything for me?
Inform us upon arrival or in advance and we can organize a celebration of your choice, from decorating the room, a special meal, a party, a bouquet of flowers, a cake or simply a bottle of cava with canapés.
Which visits and excursions can I do?
You can find more information in www.hotelguadalquivir.com, in the section Visits, Excursions and Experiences,
You will find the complete list of activities that you can do on your own or with an organized group.
The reception of the Hotel will provide all the information you need and / or the reservations you may need.
Where can I buy local Manzanilla Wine?
In a nearby winery. Consult the Reception.
What medical-health services does the town provide?
In addition to the Regional Hospital, there is an outpatients clinic just in front of the hotel.
Are allowd pets on the hotel?
No, pets are not allowd on the hotel
